How's Mom powered by SafeKeeping

Showcase

Overview

SafeKeeping's mission is to connect families with senior care centers to improve communications and create new insights into family interactions. Our senior care customers create better customer experiences and improve quality of care through more efficient and personal family connections. SafeKeeping's first-of-its-kind Family Connections platform automates and improves communications with these software tools: ★ The HOW'S MOM™ app ★ An app that helps families quickly adopt and create a self-service "always on" link with your center. Downloaded from the Apple App Store or Google Play Store. ★ FAMILY CONNECTIONS MANAGER ★- a web-based management portal for your center's staff to manage your family connections and create new insights into family interactions and satisfaction.

Features and Benefits

Mass Notifications

Provide COVID-19 updates and alert families of emergencies, outbreaks, evacuations or important facility events quickly and easily. Send messages in How's Mom, email or SMS text to reach families without taking up valuable staff time or maintaining family lists.

Visit Planner

(Available Aug 31) During COVID-19 restrictions, facilities can give families the ability to self-schedule visits to their loved ones while maintaining the limits needed to keep residents and staff safe.

Chart View

Provide residents' health information to authorized family members - such as current medication lists, vitals, ADL’s, conditions, nutrition and progress notes. Your facility will gain insight into what specific health data is being accessed, when, and how often.

Family Feedback

Collect family reviews of your facility and see feedback in real-time. Develop and send family satisfaction surveys - including CoreQ surveys - to all families using the How's Mom app. Benchmark your ★Family Five Star★ ratings against your competition.

My Facility

Provide your families with detailed contact information so they can reach the right person for the right reason. Information is only accessible to families invited to the How's Mom app.

Anytime Surveys

(Available 9/30) Use the first app-based CoreQ survey to collect family responses and view live survey results. Reduce cost and effort while acquiring immediate and actionable family satisfaction results.

Real-time Updated Family Contact List

Synch family contacts through our PointClickCare integration to update family details & enable / disable family contacts based on admission / discharge dates.

Resources

SafeKeeping Introduction

The How's Mom™ app is provided by your senior care center to help your family communicate with care staff and keep up-to-date on loved ones' medical records - in real-time!

Partner Details

Partner Categories:

Resident & Family Engagement

Website:

United States Headquarters:

318 Main Street
Evansville, Indiana
United States

Markets Served:

Healthcare

Locations