Repticity

Overview

Repticity's guest management application offers full management and automation utilities and is the most unique in the industry; with our iPad kiosk application and contact syncing between PointClickCare you will be able to manage guest visitations as well as you do patients! Repticity offers full guest tracking, automated guest experience surveys, real-time SMS communication among other marketing and media utilities from mass messaging in bulk to your guests to identifying and tying online reviews with actual guests who visited your buildings. In addition to viewing real-time metrics about your facility capacity, Repticity provides unification between your EMR and the way you manage your facility's guests and contacts.

Features and Benefits

Guest and Visitor Management

An all-in-one solution for guest and visitor management with unique profiles, communication history and digital visit log.

Customized iPad Kiosk

Fully configurable guest check-in kiosk application with control over your log, text, welcome and farewell messages.

Enhanced Guest Operations

Set specific notifications to be sent when certain guests arrive to your facility, calendar views of daily new visits vs. recurring along with satisfaction survey results and multi-guest SMS broadcasting to get your messages to your guests in a click of a button.

Guest Data Services

View in real-time who's in our building, search for guests by name or whom they came to visit - we even display duration of visit for each check-in entry. Fully exportable to Microsoft Excel, CSV and for you developers out there - JSON.

Guest Identification

Automatically discover e-mails, addresses and phone numbers of guests with only using names and phone numbers, we also provide built-in lookups for social media accounts such as Linkedin, Instagram and Facebook.

Integrated Communication

Universal carrier SMS gateway allows for automated and real-time chat capabilities between you and your guests.

Automated SMS Surveys

Fully automated and configurable SMS surveys sent to your guests upon check-outs, these are not links but organic messaging features designed to calm any uncertainty and provide direct feedback to your staff.

Online Review Management

Monitor your GMB (Google) review sites for your brand and use our smart automation agent to get more reviews from satisfied visitors and identify reviewers to real-patients.