SMARTcare Software, Inc.



Complete cloud-based home care, private-duty platform that leverages workflow best practices to drive improved revenue cycle management & outcomes. Enabling quality care, SMARTcare elevates patient/caregiver engagement and satisfaction increasing caregiver retention. SmartCare is an intuitive and highly scalable solution making it ideal for any size agency. Features include advanced scheduling, mobile point-of-care, front and back-office functionality (HR Client Management, CRM, scheduling, automated invoicing/payroll) marketing & sales automation, EVV, custom form, patient and family portals, predictive analytics, and reporting insights.

Features and Benefits

Dynamic Scheduling

SMARTer scheduling aligns the caregiver’s work preference with a client’s specific needs. SMARTcare’s drag and drop scheduling makes it easy to add new clients and caregivers to the schedule. Simple, Quick Scheduling – One-click AND drag and drop scheduling Quickly ID Shift Issues – Visualized color-coding and icon indicators Minimize missed shifts – Text, email, chat, or messaging Caregiver shift reminders Automate Documentation – Auto recording of shift data direct to staff files Increase Satisfaction – Intelligent caregiver recommendations and matching Control costs – Overtime alerting, travel, and wage insights Cover shifts instantly – Availability, compatibility, and geographical location information at your fingertips Stay Informed – Real-time alerting, late and missed shifts Custom views – One-click flexible client/staff schedule, and custom views

Mobile Point-of-care App

Enhance your care team’s engagement and have SMARTcare at your fingertips. Give the care team and office staff access to the details they need anywhere, anytime, on any device. Real-time access to schedules, care plans, route details, time tracking, documentation, and more. Apple iOS and Google Android compatible. SMARTcare understands that the home care agency's and their teams aren’t always in the office behind a desk, that’s why SMARTcare mobile app is tailored for each user experience from caregivers, to schedulers, to staff and administrators. Giving each user the tools they need at the touch of a finger.

Client & Family Portals

Enhance your engagement with your clients, their loved ones, and caregivers through SMARTcare’s Family portal. Real-time updates to your clients and their families with an easy to access tool that helps keep them involved in the care of those they love. SMARTcare’s family portal helps an agency's clients and their families quickly find details and information about their care, schedules, invoices, and important updates. Private payers can quickly view their spending history, invoices, approved hours, and make payments. Get in touch with the home care agency or care team is at your fingertips with secure messaging

Time and Payroll Management

Manage your payroll in minutes with SMARTcare’s advanced payroll system designed specifically for home care agencies. SMARTcare makes non-standard payroll processes easy. Just a few clicks from your dashboard, home care agencies can run payroll reports, approve pay, and send them to the payroll provider of your choice. Manage and automate payroll effortlessly. The SMARTcare system enables multiple pay rates per employee and is customizable to the payer, contract, or client. Track overtime, travel time, expenses, vacation, holidays, in-servicing, and more with one easy-to-use solution. Features include: Unlimited pay rates, Home care specific payroll tracking, Zero to gross payroll calculations, Process payroll with SMARTcare, Export to payroll provider of your choice, Secure, fully encrypted data, and Complete payroll analytics and reports.


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