Pinnacle collects satisfaction surveys from your customers and their families. But what good is intel without action? We’ve built our business on streamlining our solution so that the frontline benefits from it as much as management does—every leader in your organization will know what the highest-yield action item is and can track your progress toward it. Our 1,000s of clients say they love our no-training-needed software, real-time risk alerts, and employee accolades. And with 25+ years in the business, we offer the most accurate benchmarks in the senior care industry.