Aiva is the first voice platform that seamlessly integrates with the PointClickCare. Aiva puts voice assistants like Amazon Echo and Google Home in resident rooms to reduce response time and improve satisfaction for resident and caregiver alike. Aiva allows the resident to have control over their environment and improve their connection to their care team and their family.

Features and Benefits

Integrated with PointClickCare

Aiva is the first voice platform to work seamlessly with PointClickCare. This allows you to automatically authenticate staff users (no additional log-ins!) and map residents to rooms. Spend more time interacting with your residents and less time fussing with screens. The following is how they integrate with PointClickCare, Basic User Information: Retrieve name, role, and settings about the PointClickCare user that is logged in. Patient Demographics: Retrieve real-time patient demographic and contacts information from PointClickCare. Facility Information: Retrieves basic information about the organization's facilities - like address, Facility ID, and basic PointClickCare configurations. ADT Records: Retrieve a list of admit, transfer and discharge (ADT) record entries for a patient. ADT entries include actions such as admission, discharge, internal room transfer, death, leave of absence, primary payer details.


Aiva gives your residents hands-free access to music, news, jokes, games and reference sites.

Smart Routing

Residents requests are automatically sent to the most appropriate caregiver -- and they include lots more context on what the resident needs.

Activity Reminders

Aiva memorizes everything about your community -- from general menus and events to individual activities and appointments -- so residents can ask for the info at any time and receive reminders about the most important things on their calendar.

Smart Room Control

Aiva lets you control TVs, lights and thermostats with just your voice.

Family Chat

With Aiva, your residents can phone and message their loved ones through their voice assistant. They don't need to hassle with land-lines, cells phones, tablets or other equipment.

Analytics Dashboard

Track the volume and mix of requests from your residents, as well as how quickly your team is responding and closing out tasks.

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