CareServ is a Technology Partner. We are the only Technology provider that has real hands on experience in Senior Living and the unique needs because we have worked inside the facilities. Therefore we can provide best practices to facilities unlike other tech companies. Providing Technology/Hardware needs both on-site and in the cloud while providing 24/7/365 support cause you shouldn't have to answer a technology question at 3AM. We don't outsource work to third party providers either. We do the work all the way thru end to end. We also offer leasing and purchasing options for equipment (laptops, mobile devices, kiosks/hardware etc.) based on their operational preference. Also we provide antimicrobial protection/temperature screening technology. You name it we can do it.

Features and Benefits

Best Practices

People talk about rocket science being complex and confusing-but that’s just because they’ve never worked in senior care and healthcare-related industries. We know the truth: You have the immense responsibility of protecting the health and lives of your residents and patients---plus approximately 7 trillion other details to worry about, too. Not to worry! Our team has on-the-ground experience within those environments, and we understand the many competing priorities you have to balance. Instead of only reacting to tech or operational issues as they occur, we help you prevent them in the first place. (And we use math, so we’re basically rocket scientists, anyway.) Simply the best in the industry!

EHR Transition/Addition of Modules/Data Tran

Switching EHR platforms can be disruptive and costly but it doesn't have to be. We take the heavy lifting off your team and provide integrated functionality and clinical workflow to meet your facilities demands. Whether new to PCC or existing but looking for added modules, data migration etc. the team of "Nerds" at CareServ can provide a swift transition with quality checked process to improve accuracy in your data. We know you didn't get into healthcare business to convert data. Luckily for you we geek out a bit about automating these processes. Helping you optimize your EHR is our idea of a good time.

Business Checkups

We help your community stay in peak shape and offer a powerful way to increase your strength and flexibility. It’s like yoga — minus the spandex. We take a full assessment of your operations, staffing, processes, and technology. Then, we show you how to amplify successes, identify opportunities, and target overspending. And instead of downward dog, we’ll help you find upward revenue. * Decrease turnover rates while fostering happier, more efficient staff. * Improve revenue by maximizing your tech and EHR workflows. * Address issues now before they become costly problems.

Virtual CIO

More than likely, you didn’t get into healthcare to formulate strategic IT goals for your company. But our nerds sure did! They hype themselves up thinking of new ways to align IT, location layouts, business needs, growth plans. and more. (Don’t be jealous of how cool we are.) We get to know the ins and outs of your operations to create a custom plan that fits your organization today and helps you plan for the future you envision. * Dedicated resource who serves as Chief Information Officer on a flexible basis. * Access to skills and expertise combined with best practices for your industry. * Monetary savings that will substantially benefit your company’s bottom line.

Technology Assessment

Why bother with a Technology Assessment? Hey-thanks for asking. Because you are much more likely to get a solution that suits your requirements and environment. We often know we have a problem and the desired state we want our technology solution to get us to. However, it is challenging to know how to get there because it’s easy to confuse the symptom with the cause of a problem. Thus, you end up solving the “symptom” with a (potentially expensive) piece of technology that is ill-equipped to address the underlying cause. CareServ makes sense of it all to drive better outcomes. Having multiple providers and resources to fit your unique needs, we will increase efficiency, mitigate risk, and enhance customer satisfaction. It's very much an orchestrating process to make sweet business music. Yes, we love a good Rock Opera. Discovery - understanding your existing technology environment. Where your data is stored/what’s the source of truth, and how it gets from point A to point B. Define and Develop - now that we have a good understanding of the problem, environment, and the holes you’re trying to plug we can build out your vision for the end state. Including needs for future growth. Implement, integrate, and maintain - Completing an assessment can automate, streamline, and refine, giving valuable team members the space they need to do meaningful, high-value work. Rock on!

Custom Report Writing

"Report writing is fun,” said no one ever. That is except for the support team at CareServ. We love working with data. Whether it’s a single-use Ad-hoc report, or something that’s needed daily or even multiple times a day-we have you covered. Dare we say it but we can make your reports fun AND friendly. How about an online portal that provides you access based on your needs.? Not enough? Then maybe automation, scheduling, and optimization of current reports you are using should grab your attention. In other words, if you have an existing report, we can streamline and speed it up. It doesn’t just have to be restricted to healthcare either. Our gurus can combine front-end data with back-end accounting/financials and other systems. This can be very useful for project management and profitability analytics. Like we said earlier “We love working with data”. But when you put it in a report based on any combination of criteria, with oodles of formatting options that are tailored for you-well now you are talking about stuff that heroes are made of. Not sure if the impossible can be created? Ask us and we will figure it out. We love a good challenge! We write complex reports. Of course simple ones too. We do the Database Programming if necessary. Integrate multiple applications or locations together if necessary.

Mobile Devices

With CareServ, you receive the latest mobile devices out of the box and ready to go — all supported by a dedicated team of specialists. And you don’t have to pay for everything at once. We have a model allowing you to stretch payments out over two years if you don't want to purchase up front. This way you’ll know exactly what your device budget is each month and never have to worry about surprise repairs or fees. Mobile phones/iPad Mini's/Tablets/iPads etc and any combination of devices. PLUS we treat each device before it leaves our warehouse with an Antimicrobial Surface Protectant that provides a 12 month self sanitizing microscopic coating to kill germs and keep killing for up to a year. How cool is that? Variety of technology options to fit your needs Minimize upfront costs with a monthly subscription Improve resident experiences with true point of care Upgrade your mobile devices every two years

Infection Prevention/CareShield

Mobile devices can collect germs faster than a home treadmill gathers dust. And our antimicrobial coating gives bacteria the boot by literally killing it on contact. No one else offers this powerful, self-sanitizing (Yep! Self. Sanitizing.) way to keep your mobile devices clean – and your community safe. Every device we offer comes with this protection, which has proven to work for 12 months. We can even treat your existing devices, too. Protect your residents and staff for up to 12 months Reduce your contamination risks with no additional work Stop infections from spreading by killing all microbes on contact Sell it by the gallon as well as can provide bundled options

Infection Prevention/CareGuard

CareGuard-Disinfectant Tablets A perfect solution to sanitization. One tablet will produce 32 oz of disinfectant solution when mixed with water. Unlike most disinfectants though it CONTINUES to disinfect for up to 24 hours. For example: If you use a disinfectant wipe on a table-now it is disinfected. However as soon as you touch the area just wiped-well now the area is compromised. But if you use CareGuard tablets dissolved in water (best applied via electrostatic sprayer) you have now an area that will continue to disinfect even after touched for up to 24 hours. Sold individually or in a box of 10. Shelf life is 3 years. Great and convenient for shipping to multiple locations.

Temperature Screening

CareServ has partnered with Xenon Fever Defense to provide quick NON-CONTACT facial temperature screening. This device gives you proactive protection as well as early warning indication and even audible alerts or email notification if you prefer. Perfect for points of entry. No longer would you have to assign a caregiver to be stationed at an entry way to scan for temperatures and while putting them within the recommended 6 foot distance. It is a simple: Green Light/GO and Red Light/STOP light system If a normal temperature is detected-a green light is visible and an audible message is delivered. If an elevated temperature is detected-a red light is visible and an audible message is delivered. (Can also email to an address if fever is detected) Advantages: * Simple and quick to set up in only 15 minutes *No internet or WiFi needed-just plug and go *The device screens users with or without a mask *CE, ROHS, and FCC Certified Facial recognition technology directs guests on how to use. Measures temperature within one-second avoiding congestion at entry points. Accurately measures temperature within +/- 0.3 C / +/- 0.54 F Visible and audible notification of results. Doesn't take up much room. Can provide contact tracing Slim design with stand

Electrostatic Sprayers

The MOST effective and efficient application method for your disinfectants and antimicrobial solutions. How it works: This spray method helps insure fast coverage of complex and hard to reach surfaces When applying a disinfectant or antimicrobial such as our CareGuard and CareShield-this electrostatic sprayer will wrap the item in a 360 degree protective coating. Think of a balloon and how traditional spray methods or foggers only coat where it is specifically applied. In a balloons case just the front of a balloon or top. But if you apply a solution thru an ESS Sprayer-it would provide a complete 360 degree protective coating around the entire balloon. Thats how the technology works.

Technology Infrastructure

Our infrastructure monitoring and management tools keep devices up and running. We also predict and fix any issues before they affect you (like a systems psychic). With 24/7 support, the technology hardware you need for your operations — servers, computers, printers, kiosks, networking equipment, and more — will stay hard at work in the background to support your front line caregiving team. Secure your network with industry-proven devices Increase efficiency with well-planned infrastructure Improve morale by avoiding needless downtime We can walk a new location either from conceptual (New Build) or help rework an existing structure to meet your needs.

WiFi Options for your facilities

No matter how many devices you have, we can help you maintain a secure, fast wireless network. Our high-volume WiFi is easy to deploy and scales to any size — and we’ll install, support, and monitor the network for you. Plus, just like with our mobile devices, you can pay for your new system monthly, rather than having to bite off a big fee to get started. Minimize upfront costs with a monthly subscription Upgrade your speeds with enterprise-grade WiFi Launch new systems quickly with our time-saving tools Great options for you-lets discuss!

24/7/365 Support Desk

You deserve a partner who is an expert on your devices and the EHR systems they run. So, we hire friendly, helpful people who understand how to make technology work for senior care. From maintenance to monitoring, we ensure your networks, devices, and EHR software run smoothly for you and your residents — no matter the time of day. Find real support from CareServ employees. Avoid downtime with quick, efficient tech service. Get quick resolutions with remote monitoring and off-site diagnosis.

Mobile Monitoring

You’ve got enough details to keep track of without chasing down stray devices or policing the apps your staff download. Lucky for you, we can manage your policy, inventory, security, and software distribution for all devices. And we’ll set up a virtual boundary (our nerds call it geofencing), so devices lock when they go offsite. Safeguard PHI with geofencing that actually works. Avoid theft risks with remote monitoring and controls. Improve regulatory compliance with automated updates and policy enforcement.

IT Service with the Works

We’re about to make your life so much easier (and more secure!). The Works package manages, maintains, and supports your entire IT infrastructure for one fixed monthly fee. We’re your CIO, CTO, Networking Engineer, Infrastructure Architect, Systems Administrator, Mobile Police, Help Desk Guru, and fairy godmother — all in one package. (Magic wands optional.) And you can choose how much support you need, from occasional staff augmentation to a full-time army of IT experts. Customize your services with a plan that fits your staff needs. Enjoy a virtual IT team for lower costs than hiring in-house or use us as an extension of your own team. We play along great with others! Protect everything with truly comprehensive monitoring.

Cloud Hosting

Whether you’re opening a new building or upgrading your current hosting, you can receive the cloud’s greatest benefits without breaking the bank. Enjoy greater security, powerful collaboration, and improved efficiency. And because we use Microsoft 365, your team can use familiar tools — while you get the sophisticated support you need. Launch everything from enterprise-grade email to web conferencing and document management with our quick and easy cloud services. Mobilize your workforce with 99% uptimes and faster speeds Protect your data with automated backups Work securely in any location on any device

Internet and Voice Options

Overpaying for your internet and voice services is an unnecessary drain — but there’s a good chance that you are (how annoying is that?). We’re partners with first-rate communications providers across all 50 states. So, we can find you a plan that works for your size, complexity, and budget. We’ll also share insights on customer service and network stability, so you can make an informed decision for your community. Some areas are even 5G compatible. Because we buy in bulk we can share the savings to you. Save money each month with bundled support Have a partner who negotiates on your behalf Control information security risks with centralized service

Partner Details

Partner Categories:


United States Headquarters: