Overview

With our unmatched experience and ability to assist facility types across the LTPAC spectrum, we decided to put our heads together and create the Richter Clinical Navigator (RCN) program. Richter Healthcare Consultants' RCN program is designed to target high-risk areas in an LTPAC setting and provide proactive mitigation of those risks. In addition, it offers reporting, value-added services, and much more. RCN can be however involved you need it to be, as it is customizable to your facility's needs. RCN can be the extra set of hands your facility needs to allow staff to focus on what is most important: the care of your residents. Interested in learning more? Visit our website for details about each aspect of RCN and why they matter to your LTPAC organization.

Features and Benefits

Improve Resident Outcomes

Improve resident outcomes by learning how to identify facility trends, high-risk areas in an LTPAC setting and provide proactive mitigation of those risks. RCN can be the extra set of hands your facility needs to allow staff to focus on what is most important, the care of your residents.

Reduce MDS Billing Errors

RCN works to help your decrease MDS billing errors by identifying issues early onto decrease the likelihood of survey citations, complaint substantiation and post payment recoupment.

Improve Documentation

RCN will help you Identify incident trends to make recommendations on how best to improve, ensuring appropriate documentation to decrease the likelihood of survey citations and complaint substantiation.

Customizable Offerings

In addition, it offers reporting, value-added services, and much more. RCN can be however involved you need it to be, as it is customizable to your facility’s needs.

Richter Clinical Nurse - Corporate Nurse

RCN works to decrease MDS billing errors by identifying issues early onto decrease the likelihood of survey citations, complaint substantiation and post payment recoupment Decreasing MDS errors to increase overall reimbursement Identifying coding issues. Helping improve Five Star Rating and Quality Measures, decreasing billing-related errors while decreasing the time it takes for the facility to receive payments RCN tracks and trends incident reports and outcomes by: Identifying Incident Trends - To make recommendations, ensure appropriate documentation and decrease the likelihood of survey citations and complaint substantiation. Identifying Facility Trends - In order to improve processes and make recommendations to improve resident outcomes; Improve the customer experience by driving Quality Measures and improving your Five Star Rating; Identify how to improve QAPI processes by identifying specific areas for Performance Improvement Projects (PIPs) to decrease the scope and severity of survey citations. Increase your Five Star Rating - Learn to improve your rating by becoming a preferred provider by reviewing your Quality Measures to identify high-risk areas and work with you on a proactive plan to mitigate risk. Improve Quality Measures - Learn to identify opportunities to capture services in order to improve your overall CMI. This includes completing a targeted review to identify missed opportunities for higher reimbursement; Learn to identify employee concerns to improve employee engagement and increase retention which will increase the overall Five Star Rating.

Partner Details


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