Showcase

Overview

Cubigo offers an easy-to-use, personalized platform with Cubes to solve every day corporate, staff, resident, and family challenges in senior living. Our solution, through staff efficiency, digital signage, and resident engagement drives quality care, lowers operating costs, increases occupancy rates, improves customer satisfaction and opens new revenue channels.

Features and Benefits

Connecting staff, residents and family

Cubigo connects staff, residents and family members to digitize the common functions within senior living communities including: dining, maintenance, transportation, communication and activities. We improve workflows, digitize processes and lower operating costs.

For Senior Living Staff

Staff works more efficiently thanks to Cubigo, increasing the time spent interacting with residents. The data gathered empowers them to make decisions and continuously improve the services that they provide.

For Residents

Cubigo provides direct access and follow-up on requests to comfort and care services such as dining, activities, maintenance, and transportation. Residents also engage socially through the messaging, digital signage, and newsfeed functions.

For Family

As a family member, Cubigo helps you to organize your loved ones’ care, gives you easy access and insights to services within their community, and keeps you in touch with their life … even when you are miles away.

Personalized Homescreen

Our home screen allows staff, residents, and family to get an overview of their daily schedule, reminders about their requests, bookings for today, birthdays, mail arrival, as well as easy access to all community services for information or request creation. Cubigo is customized for each community. Branding includes a homepage community image, color schemes, and information service icon. Users have an option to switch the home screen from a ‘large cubes’ view to a home screen with smaller cubes and additional widgets. The interface font size is also modifiable.

News

Staff can easily share community news to one or multiple roles (staff, residents, prospects, family, ...). Add multiple photos, share links, and attach documents to ensure everyone has the information they need. The news articles can also be broadcasted through the Digital Signage channels.

Individual & Group Chats

Send live (private) chat messages to residents and staff. Create chat groups to communicate effectively with a group of residents.

Resident 360° overview

Staff & family can get a holistic view of the resident’s status, wellbeing, and engagement at one glance. The engagement widget shows the number of activities the resident participated in last month, split up into 6 dimensions of wellness. Evolution widget gives a quick overview and shows the trend in engagement for the past half-year. Recent activity creates an excellent barometer to gauge the resident’s wellbeing. Notes provide a secure and structured way for staff to gather and share information about a resident. Staff can write observations, flag incidents or at-risk residents, and assess fitness activities, food intake, and engagement.

Alexa Voice Control

Cubigo works with Amazon’s voice-activated technology. Residents can ask for the community news, discover and sign up for upcoming activities, and much more! This not only integrates with residents who already use Alexa at home but makes Cubigo accessible to residents with visual or dexterity challenges - boosting their engagement and participation in the community.

Satisfaction Surveys

Send out short surveys to measure resident satisfaction based on community-defined KPIs.

Business Intelligence Suite

Cubigo integrated a business intelligence suite that delivers insights in and across communities to enable fast, informed decisions. We support management reporting with data visualizations on corporate, community, service, and user levels. A dynamic metrics dimension model enables us to quickly compose custom reports and generate these at high performance.

Activities

With this module, communities can easily create, manage and share the community calendar with detailed activity descriptions including location, recurrence, images, category, price, and links. Residents receive automatic reminders one day & one hour before the activity starts. Easily export a community branded weekly, daily, or monthly activity calendar for printout. Moreover, staff can track attendance of residents with sign-up choices, attendee limits, and waitlisting options to monitor individual resident engagement, and for aggregate community metrics on wellness. . Attendance tracking enables staff to indicate which residents participated in an activity, and which residents did not show up.

Transportation

Simplify the transportation process through Cubigo. Staff and residents can make requests by filling out the simple form. The staff has an overview of all requests, sort them on departure time or filter requests with a specific status, change the request status in 1 click (to confirmed, canceled, on hold,…), export requests to PDF, create a schedule for drivers. Residents have visibility on their requests and are automatically notified about a new status and get a reminder a day & one hour before a scheduled ride.

Maintenance & Housekeeping.

Staff and residents can make Maintenance & Housekeeping requests by filling out a simple form in Cubigo. Staff can follow up on requests through the platform, have an overview of all requests, sort, and filter on criteria including issue type, location, and download a work schedule for your maintenance and(or) housekeeping staff. These services can be integrated with TELS and TheWorxHub that allows a seamless synchronization of tickets created by the end-user in Cubigo and managed by your maintenance staff in TELS or TheWorxHub. Staff can change the request status with 1 click and residents receive a notification when the request is in progress and finished.

Dining & Table reservations

Simplify the dining process through Cubigo. Staff has an overview of all the menu items, dining requests, sort and filter them on status, order date, meal, change the request status with 1 click (confirm, cancel, on hold,…), receive a notification when a resident cancels their request, export requests to PDF and Excel, and print requests via Google Cloud Printing to a ticket printer. Dining item management can create courses for each meal, communicate with the resident from within a request and easily take tableside orders in a POS optimized workflow. Residents can check the menu, make dining orders with visibility on their requests, and are automatically notified about a status change or related communication. In the dining service, residents can also reserve a table by filling out a simple form, indicating their preferred time and table, and staff, from their side, can manage the requests in the back office, keeping track of capacity, confirming requests, and communicating with the requestor.

Mobile, Web & Desktop apps

Cubigo offers mobile, web, and desktop apps for staff, residents, families, and prospects, to access, manage, and interact with services provided by their residential communities. Users can log into Cubigo from any device and stay connected, even on the move.

Digital Signage & In-room TV channel

Using Cubigo's Apple TV app you can share community news, weather, birthdays, the daily activities schedule, the daily menu, and more to screens around the community. Communities can also create an in-house live TV channel, using Apple’s text to speech functionality to have slide content read out loud, supporting residents with visual impairments.

Integrated with PointClickCare

Cubigo has partnered with PointClickCare to eliminate the need to keep resident census data up-to-date in two systems. Any change in the PointClickCare database will automatically update the corresponding profile in Cubigo. Cubigo integrates real-time patient demographic and contact information from PointClickCare in the resident 360 view and retrieves basic information about the organization's facilities - like address, Facility ID, and basic PointClickCare configurations.

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