Third Eye Health is the nation's largest post acute telehealth network, empowering nursing homes to reduce hospital readmissions and provide higher acuity care. When a patient or resident is in need of immediate medical care, with the touch of a button, the nurse can contact a specially trained physician through secure video and text messaging. This service allows for immediate care and attention to be given to the resident any time, day or night. "In 2 minutes, 108 hours a week [all weeknights and full weekends], using our platform, nurses and staff members have any time access to Third Eye Health physicians expertly trained in post acute emergency medicine. In addition to our physician night and weekend coverage, our nursing team is available 24/7 to coordinate care locally, and eliminate care gaps." Jane Himmelvo, M.D., Third Eye Health's Chief Medical Officer

 

 

 

Features and Benefits

Telehealth Platform

Purpose built applications integrated into the nursing staff and physician workflows. Communication application that does secure text and picture messaging as well as real time video. Fully integrated with Third Eye Health's physician documentation system so that all relevant medical information is seamlessly shared back to your facility. Secured mobile tablet that does everything that a traditional telehealth cart can, intuitively designed with a one button push to reach physician in 2 minutes, with always available 24/7 support.

Night & Weekend Physician Team

Specially trained physicians who provide post acute emergency medicine in real time. Third Eye Health's physician team becomes an extension of your clinical team by providing excellent acute care to compliment your primary care. We stay aligned with your protocols and workflows. Our Third Eye Health medical directors have weekly meetings with each facility’s clinical leader(s) to review all telehealth encounters. Features: Specially trained doctors in post acute emergency medicine; House doctor model so the facility sees the same five or six doctors; Physicians proactively visits with all new/at-risk patients at the start of every shift; Rounding model where same doctor stays with patient through their shift; Complimentary to primary care so there is no billing interference; All physicians are licensed and credentialed in all states and facilities that we cover.

Care Coordination

Clinical telehealth team of nurses and physicians empowered with technology to close the gap in communication and coordinate care for any patient that a Third Eye Health physician treats. Third Eye Health's Nurse Coordinator: Works with DONs and PCPs to identify high risk patients before every shift; Contacts all DONs and PCPs to transition care of patients. Third Eye Health's Physician: Completes all notes by end of shift; Communicates with facility and PCP if needed during care transitions; Communicates with patient family when needed. Third Eye Health's Technology: Care coordination portal to securely communicate relevant patient information; EHR integration, bi-directional interface allows for real time view of patient. Health System Relationships: Third Eye Health works with hospitals to help define protocols and workflows so that your facility can stay a preferred network partner or become one.

Integrated with PointClickCare

Fully integrated with PointClickCare to quickly and seamlessly share medical data. All medical documentation is automatically shared into PointClickCare. All physician notes are automatically shared with your PointClickCare instance. Retrieve real-time patient demographic and contacts information from PointClickCare. Retrieve all medications for a given patient within a certain facility. Retrieve the historical observations and observations baselines. Retrieve name, role, and settings about the PointClickCare user that is logged in. Retrieves basic information about the organization's facilities - like address, Facility ID, and basic PointClickCare configurations.