We bring together HIPAA-compliant solutions that enhance the patient experience, boost office productivity, and drive organizational profitability to better enable in-person and virtual care. We improve communications for LTPAC facilities, health systems, and providers with HIPAA-compliant electronic fax, secure texting, video chat, electronic forms, and reminders as well as broadcast messaging to patients, residents and families. Within a single inbox, you can easily send, edit, and receive faxes online, chat on messenger with your staff, send a colleague a secure text with lab results, and have a virtual care visit with a patient… all without leaving your desk. We are fully integrated with PointClickCare saving you even more time.

Features and Benefits

Electronic Faxing

Eliminate paper, import to documents to resident charts, consolidate technology into a single application with Updox. Send, receive, annotate and sign faxes from anywhere, on any device. Streamline documents in a productive way by getting rid of manual faxing and accessing everything in one inbox, with no equipment to buy, upgrade or maintain.

Secure & SMS Texting

Reduce phone calls, eliminate phone tag and leaving voicemails. Keep residents and families engaged with Secure Texting & SMS from Updox. Attach documents, forms, photos and videos to your text messages. PointClickCare users can communicate easier than ever before with the care team and resident family members

Video Chat

Increase your residents' and families' access to care in a safe and efficient way with Video Chat. No download for resident, family member or clinician. Communicate easily and securely with Video Chat. Works from any location or mobile device and save notes and photos to the resident chart.

Electronic Forms

Skip the paper and capture information instantly with Updox Forms. Streamline documents in a more productive way - Offer flexibility to replicate your paper forms, create a completely paperless office, and mobile-friendly for simple data entry and easy viewing on the go.


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