VirtualCare™ by Think Research


VirtualCare™ is a fully secure engagement platform that connects residents, and the staff caring for them, with the resident’s primary care physician or care team. Using messaging, audio and video conferencing, makes it easy to conduct non-urgent assessments, establish triage protocols and integrate resident care into existing patient records within the PointClickCare EMR. Keep your patients connected to their primary care physician, consult with on-call physicians in your network, or access community specialists to support ongoing care. VirtualCare supports your workflow while helping to protect resident health while minimizing office, clinic, or emergency room visits. The platform supports clinical document sharing, including prescriptions, lab orders, clinical notes, and other documents to streamline the consultation process.

Features and Benefits

Built to protect PHI

VirtualCare features enterprise-grade privacy and security. Its fully secure platform complies with all Canadian and U.S. privacy standards, including PHIPA, PIPEDA and HIPAA.

Flexible communication tools

Use video, audio and chat messaging in real-time or with asynchronous delivery to gain greater flexibility in managing your residents’ care and increasing access to primary care providers.

Get 24/7 support when you need it

Think Research provides 24/7 support. We’ll work with your residence’s team to get you up and running as quickly as possible.

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