The Wambi Story
Wambi was invented because a healthcare administrator, who grew up with chronically ill parents, wanted a way to recognize the hardworking nurses on her team. She was looking for a way that would prompt patients to share their gratitude and praise with the people who took care of them. She couldn’t find such a tool, so she created one.
When Wambi is used at a hospital or health care facility, patients use iPads to choose the photo of the team member who they’d like to thank. Patients’ messages to their nurses are often funny, moving, meaningful, and emotional; they highlight the fact that there is so much that happens behind the curtain. The little moments where care providers go the extra mile deserve to be noticed and celebrated.
Wambi is the only real-time recognition and feedback system fueled by the voice of patients and families. Its gamified approach increases employee engagement, reduces clinician burnout, and enhances the patient experience. Partnering with hospitals and healthcare systems nationwide, Wambi gives flight to the personal side of healthcare by surfacing the moments where a human connection makes all the difference, connecting patients and team members and improving the human experience for all.
At Wambi, Moments move us.