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Our mission is to increase your new patient acquisition by helping you develop and improve your online reputation on Google, Facebook, and other review platforms. We've developed a review management tool designed to help automate and simplify the process for both you and your staff along with your patients & their family members. With our PointClickCare integration, you will never have to ask for or follow-up to get another online review ever again. The average Fiveoak customer increases reviews by 125% within the first 30 days, and sees an annual revenue increase of 5-9% by developing a review-centric facility. Have questions? Let's talk!
With our PointClickCare integration, our 2 systems will communicate to each other each time a patient is discharged which allows you to set your online review process on auto-pilot.
The average SMS is read 97% of the time while emails are opened 5-10% of the time. Our SMS technology is designed to make the review collection process fast and simple for your patients & their family members. If a mobile number isn't on file, we will still send review requests via email!
We will notify you and your team every-time you get a new online review and make it easy to respond through our centralized review dashboard.
With 87% of decision makers relying on online reviews to help make medical-based decisions, we've built a tool for you to be able to spotlight the latest/greatest reviews on your website to help increase consumer confidence. Put your online reputation to work for you!
Our design team will work with you to design all of the SMS/email assets that will go out on your behalf with your logo & colors. You also have the ability to customize all of the wording that will go out to ensure the voice/tone matches your brand messaging.
Do you have multiple facilities? We specialize in working with franchise and multi-location brands to ensure head office/upper management has a steady pulse on which locations are over/under performing. Online reviews is a great KPI to make sure everyone is executing at the same level.
Once activated, Fiveoak's system will be notified each time a patient is discharged via the PointClickCare integration. Once discharged, Fiveoak will be pulling the patient's contact's information (name/mobile/email) and send them a branded message to provide feedback on their recent experience for that specific account/location.
Partner Categories:
--- Survey;Resident and Family Engagement
Website:
fiveoak.com
United States Headquarters:
555 N. El Camino Real #365 San Clemente, California United States
Email:
pcc@fiveoak.com
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